Finding the right security company you can trust and that will be there for you and your company in the future is a difficult task. There are literally hundreds, sometimes thousands of security companies in a given geographic location. Many of these companies are fly by night operations that have little business experience or security expertise at all. These companies typically work out of a home or simply a single truck. You may be surprised to find out that almost anyone can start a security company overnight. These companies use local distributors of security products to purchase their products and supplies. They have no manufacturer certifications, no stock inventory, and sometimes a cell phone is the main company number. This is not to say that there are not good security companies out there. On the contrary, there are a number of good and reputable companies that have trained employees that are certified on the products they install.
These companies have offices with warehouses that stock product for both service and small change orders. Some states have enacted laws to certify security companies but never the less; it is up to you, the business consumer to verify that the security company you select is a quality company that you can trust. The key work is trust. This is, after all, security, meaning the entire protection of your assets, intellectual property and the safety of your employees. Are you prepared to trust the company you select with those key areas of your business? Have you done your due diligence to ensure you can rely on this company? Can you be sure they will be in business in 6 months, 1 year, 5 years or even 10 years from now? If you can’t answer yes to every one of the above questions definitively you may want to take a second look at your current security company or one you may be looking to choose. Below is a list of ten interview questions to ask any security company you may be looking to use for your company’s protection.
1. How long have you been in business?
2. What are the qualifications of the company owners and support staff (technicians, system engineers, project 私家偵探 managers, etc…)?
3. What is the value of your new product and service inventory?
4. Do you offer complete CAD engineering documentation including riser diagrams, typical layouts, and device locations?
5. Do you offer after hours support? / How are after hours support calls handled?
6. Do you have established installation and training standards?
7. Do you offer remote software diagnostics support?
8. What is the bonding capacity of your company?
9. What is the largest security system the company has installed and when?
10. Can you provide me with a list of references of similar companies and projects?
Asking these simple questions can help give you the peace of mind that the security company protecting your company and your employees is a quality one. Think about a time when you selected a company or a product that didn’t deliver on its promises. The disappointment, the amount of time squandered, and most importantly, the money wasted on selecting the wrong product or company. Take the time before selecting a security company to find out more than just the product they are selling you, find out about the company itself. A good quality, strong company, will most likely reflect the same in its product selection.